At Culture, it’s not just a cliché: The Customer comes 1st. All Culture V1 Headphones enjoy a 5 year repair or replace warranty from date of purchase. Warranty coverage encompasses issues in materials or workmanship that manifest and does NOT cover negligence including but not limited crushing, extreme impacts, and water damage. Warranty claims can be submitted via the “help” button (please attach proof of purchase to expedite the claim) or via email at support@cultureaudio.com Feel free to reach out via social media as well (Instagram, Facebook, Twitter).